Taking the time to reflect on your why can help you stay connected to your purpose, provide greater value to your clients and keep them coming back repeatedly. Your why is not just a fluffy, feel-good statement. It’s a powerful motivator that can help you stay focused and inspired, even during the toughest times in […]
READ MOREIt’s Time to Step Up as A Leader
Thousands of beauty professionals from the spa, medi and wellness fields descended on the Sydney Exhi Leadership is like being the captain of a ship, except the crew has all the maps and the captain’s job is just to steer in the right direction. GAHHH! bition Centre at Glebe Island for the industry’s annual event, […]
READ MOREBuild that Winning Team Culture!
So many conversations with salon owners are centred around increasing their team members performance, how they can motivate their teams and how they can keep them satisfied in their work. In my experience, getting the culture right will make all the difference. In fact, establishing and maintaining a positive culture in your salon will not […]
READ MOREThe Body is a Machine… But Even It Has Its Limitations!
The internal you is just as important, if not more important, than the external you. This is not about tarting up your exterior and ignoring what matters. This is about so much more than that. I feel strongly about your wellbeing and your health. My belief is that the joy you experience every day when […]
READ MOREThe Three Keys To Nailing Consistent Behaviours!
Maintaining your motivation is one the biggest struggles you will face as a salon owner, you generally know what you want to achieve yet struggle to execute consistently. How you show up for yourself is how you will show up for your team and one of the secrets to showing up is consistent behaviour. When […]
READ MOREBusiness Foundations To Take Your Salon From Alright To Amazing
Owning a salon over the past few years has been no mean feat! The strength, resilience, and determination we’ve needed to come out the other side is second-to-none so as we enter a new financial year, make sure you take a moment to celebrate all the wins, lessons learnt, the wisdom gained from the challenges […]
READ MOREThere Is Always A Message In The Mess, It”s Up To You To Find It
I remember the second phone call like it was yesterday, and it was some ten or more years ago. I was in the supermarket choosing apples that were small enough to go in the kid’s lunch boxes. I saw the number on my screen, it was one of my senior team members. I thought, perfect […]
READ MORETo Scale Or Not To Scale, That Is The Question!
Scaling is a real buzz word at the moment. Something I’m asked about quite a lot – “When to Scale” and “How to Scale?” When you want to scale your business, you’re looking at how to grow EXPONENTIALLY – WITHOUT adding lots of extra cost and usually comes after a phase of steady growth. Trying […]
READ MOREThe Employee Journey
What are people who work for you saying about your Business? What are you doing to attract the right people? Let me share with you the Employee Journey so you can uncover why things may not be as you hoped. The Employee journey is a series of experiences that each employee will encounter during their […]
READ MORELuck comes from ” Consistency over time”
If I had one wish for all of the beautiful salon and clinic owners I meet, it would be to understand that there is no “one thing’, no one trick when it comes to building an amazing business. All through the pandemic, I never missed a beat, reinventing my business and like most of us […]
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