I recently sold my hair salon and am reflecting on my 32-year journey as a business owner. I’ve ridden the roller coaster of trends coming and going, staff learning and developing their skills to fulfill their personal dreams, and clients changing. Making the decision to sell my business and focus on passing on my knowledge […]READ MORE
App-using customers visit your salon 16% more often Did you ever hear someone say, “there’s an app for that”? Of course you did. That’s because 57% of all digital media usage comes from mobile apps, and the average smartphone owner uses 30 apps each month. Is your salon’s booking app one of them? If not, […]READ MORE
Did you ever stop to think that your business success totally relies on you building a brilliant team? It’s true. Without a great team, you have a never-ending job for yourself and an everyday struggle to keep your head above water. Your team is the heart of your business. Make sure this heart is healthy, […]READ MORE
Lisa Conway Looks At Boosting Less Common Services Such As Hair-up And Smoky Eyes To A Whole New Level.
What’s holding you back in your salon, clinic or spa business? You’re working harder than ever, doing a million hours, yet you’re not seeing the results you’d hoped for. You’re probably thinking you need to make a big change – maybe invest in a glitzy marketing campaign or a fancy fit-out. What if I told […]READ MORE
Nearby salons – are they any of your business? Should you really be worried about what nearby salons are doing?
I often hear this question from salon owners who are struggling with their business. The ones doing well don’t seem to bother poking their noses into salons up the street. Why is that so? Let me take a deep dive by asking you 7 leading questions. 1. IS IT HELPFUL? The answer depends on why […]READ MORE
Remember when you were kid-free? When a team member resigned or called in sick, you’d come flying in like Superwoman and save the day. Same if the printer stopped working or a client ran late – you’d stay back late and sort it out. But now you’re a parent, life’s different. Running a business is […]READ MORE
“Being a business owner is hard work.” Lisa Conway looks at patience versus persistence to succeed as an entrepreneur. IN BUSINESS YOU need to be many things. It’s a tough gig. I think every one of us has been surprised at some time or other about how challenging business ownership actually is. I don’t know […]READ MORE
Do you ever wonder why some businesses succeed while others fail? We all know two salons or beauty clinics that seem to have the same potential – yet one is on a certain path to success while the other is firmly stuck in struggle street. Why is it so? The answer’s not what you might […]READ MORE
The new year’s looming large. Are you ready for it? Have you set your goals? Got all your ducks in a row ready to create an amazing year for you, your team and your clients? If you’re not feeling organised and ready to take control of the new year from day one, you’re setting yourself […]READ MORE
The lesson is hidden in the mistake. It’s what shapes you as a salon owner. How you respond to the lesson is what matters most. Being open and honest with yourself and your team about your mistakes is a challenge. But that transparency will set you free. Here’s how. Every salon I’ve ever coached has […]READ MORE