The Zing Project, Author at The ZING Project

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Your ‘Wow’ New Client Experience

What are your feelings towards new clients in your books? Do you have lots them? How are they allocated? Are they in your column or in your teams? Would you like more or less of them post-lockdown? When we deep dive into the role that new clients play in our business, these are the questions […]

Client Journey Map

Every salon owner wants to deliver an extraordinary client experience. The challenge is where to start – and how to do it in a way that not only creates deep engagement with clients but can be executed efficiently with the team and profitably for the business. THE CLIENT JOURNEY MAP Creating a client journey map […]

Making Systems Sexy

I bet you never thought you’d hear the words ‘systems’ and ‘sexy’ in the same sentence, right? For me, it couldn’t be truer. Systems and processes have become my thing and have not only welcomed back a tonne of time in my busy schedule but allowed me to celebrate some monumental business wins. Now, it’s […]

Why Simply Educating Clients Does Not Lead To A Sale

Are you educating your clients but having them walking straight out the door empty handed afterwards? Frustrating isn’t it? Can’t figure out what you have done wrong? But the industry says, educate and they will purchase right? WRONG!! Hello, and welcome to some Skin and Beauty Industry controversy… It’s Chrissy Alger – Senior ZING Coach […]

1-on-1 Meetings For An Engaged Team

There’s never been a better time to take stock of where each team member is up to in you business. One on one meetings are the backbone of your business. It is the time where you com-municate your big vision with your team, spend time with your team to make sure that they are happy […]

Adjusting To The ‘Times’

Often when I feel like I’d LOVE an appointment in a beauty salon it’s closed for me. I would love it if beauty clinics were available to me late Saturday or very early on a Sunday Morning and yes, I’d pay a premium for the privilege. Mid weekend is when I’d love to be in […]

‘Discount’ is not a Dirty Word

Hello everyone, I am Chrissy Alger – Senior Coach and new recruit for The Zing Project, Salon Coaching… I thought I would introduce myself, given the provocative title of this article- before I explain myself… I am a Salon Owner, Salon Marketer and Salon Coach having successfully ran my own Salon business from start-up- NOT […]

Blog Spot: Can Money Buy You Happiness?

Everyone says that money doesn’t buy happiness. Lies! I tell ya … lies!! Let me explain how money does buy happiness, especially if you own a beauty business and have a couple of kidlets. The fact is money pays for everything. Your holidays, your home, your kids’ education just to name a few. These are […]

Blog Spot: How Do You Do?

The thing I learnt during lockdown is I haven’t been that good at prioritising me. The year 2020 taught me a lot about myself. Although not that I want to repeat the year that is about to end, there were a few defining moments for me. For the first time, I got off my self-imposed […]

It’s time to Reset

As we navigate through our journey of 2020, it’s never been more important to reflect on the highs, lows and in-betweens of the past few months. As you’re contemplating the learnings from 2020, take a moment to think about what happened in your business and what came from it. Here’s an action plan to help […]

Pure Envy

04:01 20 Dec 19

I started with Zing 2 years ago and have not looked back. My turnover has tripled in this time and its all thanks to the Zing Project.I first started with club Zing, then one on one coaching with Marie and now i have move to a small group with amazing business owners.This has been the best investment i have ever made, if you are thinking of moving your business to the next level, i highly recommend Zing coaching.In my short time with Zing i have tripled my turnover, won business of the year and the best service business, we have moved premises and increased our number of staff.Jay and Marie are available anytime, they keep me accountable and help improve all aspects of my business.I can't thank them enough.

Alana J Nelson

02:09 19 Dec 19

I’ve been with Zing over 2yrs now and have only had growth in salon since. Jay and Marie are a great support both with technical and personal issues that arise during the ride that is salon ownership. Couldn’t recommend more!!

Lisa-Maree Horder

06:02 12 Dec 19

After reading The Naked Salon I knew I wanted to work with Zing!Since teaming up with Estelle I feel more confident and organised. I love that I can contact her anytime with any questions I have and I love that her knowledge and experience is industry specific unlike my last coach.Now I can't imagine being in business without her guidance!

HAIR FOLK

22:06 11 Dec 19

We have been so happy with the amazing service Zing provides. The support and guidance we receive from our coaches is next level. They are always available to help whenever we need and if they don't already have the answers to our questions they consistently work hard to find them. Their industry knowledge is second to none! Thanks Zing!

Rose Fox

08:25 11 Dec 19

I was looking for help to create a better business and after reading Lisa's books and chatting with her I knew this was the right move with the right company for me. I am very happy with my coach Adri, she has been wonderful, she is kind and very supportive. I always look forward to our meetings.I would recommend Zing Coaching to anyone in the hair and beauty industry looking for help within their business.Rose

Laura McGoldrick

10:08 10 Dec 19

What can i say, Jay & Marie are supportive and helpful & patient even with me being extremely overwhelmed by everything since becoming a mum. Thank you for being so understanding. You guys rock!! Cant recommend ZING highly enough!!

Aamena nathie

08:01 10 Dec 19

Marie is one of the best coaches I've had the pleasure of working with. She listens, like really listens and provides workable solutions. So glad i didn't give up on coaching after past experiences with other coaches left me underwhelmed and with little or no change to my business. Marie has helped me see through the fog and I would recommend her to any salon owner wanting to grow their business😊

LEaH Milley

07:09 10 Dec 19

I have had a great experience with Zing coaching program. They have really helped me with starting my own business. Jay is really easy to talk to, and is there 24/7 for me if I ever need help or have any questions. Highly recommend ZING not only for new business owners, but for ANY business owner!

Sarah

05:39 10 Dec 19

The coaches from the Zing project have changed my life and continue to do so. Helping me in all aspects of business, they are experts at what they do and couldn't recommend a more professional company to work with!

Nathan san

05:32 10 Dec 19

I've been a part of group and one on one training with the Zing Project and just when I think I have learnt it all, they teach me something better! Good support and well worth aligning with!

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