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It took a little bit to go to one on one coaching because I wasn’t sure about trusting the financial investment.

But within a month or two our figures were soaring. The girls were a lot happier ,and I was accountable for what was happening in the business. The ZING coaches are there to help you. They put things into place so you are not going to fail- it’s a trust thing, but it is foolproof you just have to trust.

My own personal stress levels have certainly dropped. The other big change is that we have changed our bonus structure. We now do profit sharing, the girls love it! They are getting more money for working smarter not harder.

I personally have gone back to 1-2 days a week and the rest of the time is at home.

It’s great to have direction, I am so much more accountable and I know my figures.

I can actually see what is coming in and what is going out.

Natasha Donaldson

I have been the industry for over 30 years, I bought my first salon at 19.

I was looking for someone who doesn’t just tell me the answers to my questions, but also that can inspire me.

I have had business coaches before and they have always demonstrated to me that KPI’s are important. However ZING has taken me to the next level by showing the right path to take, and how to get there.

I couldn’t believe that I was asleep for so long about retail. I now know that I am not doing my job properly if I am not referring them the right products.

Ngarino Tumai

I didn’t really understand my numbers, which is something that Marie is very strong at, so understanding where the money is coming in and where it is going out, where we can save, how to predict where we are going financially, and in terms of stock control.

All these systems have been fantastic, it’s been a real turning point for us.

I am a lot less stressed because now I have a plan, I know where I am going and I know how I am going to get there.

Pania Ryan

I didn’t think I could afford coaching, I wasn’t ready for it.

I then came to a point where I was just coping in the salon and I realised that I have to make a change, so I made that enquiry to you and I felt completely relieved. You explained to me that it is not unaffordable, and it works for me.

I have been working with my coach for three months now. Everything is flowing and ticking over, which really takes away the stress, it feels like a weight off my shoulders, I can’t stress how great it is!

My coach has put in procedures, so everyone knows what is going on.

In 3 months so far, I am already one day off the floor, the goal is to be spending more time working on the business, rather than in the business.

My only regret is not signing up when I found Lisa’s Book (a few years back). I wish I took that chance because I wasn’t really risking anything.

As a result, I am now I am a lot more accountable. I am less highly strung and a lot more relaxed because if I need help it is only a voxer away. But also, to teach me so I am thinking outside the box as well.

Lauren Main

I felt stuck, I felt like I was looking for something more.

I have learnt how to take accountability for my business, how to teach my staff and manage them properly.

I also learnt how to set goals, how to manage my time better.

The future looks really exciting, the staff all get along, we love going to work and doing our job, I also have a lot more time to spend with the family, I am really enjoying going to work a lot more than I use to.

I now have set aside time to work on the business to help it grow instead of working on the floor.

Rachel Hannah

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