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Retail sales was the focus of the third Professional Beauty Industry Roundtable. Retail sales was the focus of the third Professional Beauty Industry Roundtable. Nine thought leaders tackled six questions that covered how to best choose the right retail range, how to increase purchases, optimising retail presentation, motivating team members to sell, methods to encourage […]

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In the first video of our small business video series, the panel discusses what business owners can do to help themselves, and their staff, do what they do better. For some people, working smarter means being incredibly efficient; for others, it means outsourcing the work they don’t enjoy. And, in the end, how can doing […]

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In the second video of our small business video series, the panel discusses the concept of being a customer-centric business. This is a term that is used a lot, but what does it really mean? When it comes to building stronger relationships, it all revolves around managing customer expectations, which sounds simple enough. Where do […]

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For the third video in our small business video series, our expert panel looks at the impact of technology on small business. Most business owners agree that technology has transformed how they do business, through mobility, apps, cloud, and various other innovations. For many business owners, though, technology is also proving to be a challenge. […]

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Welcome to last panel discussion in ZDNet’s Doing Small Business Better video series. This week, our discussion addresses the concept of creating a resilient business. Resilience covers a lot of ground, from financial resilience to personal resilience, and everything in between. A resilient business can weather virtually any challenge, and the concept itself is being […]

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